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1. The Client shall immediately notify the Member in writing, delivered via-e-mail
and Registered AD, if the Client becomes aware of any loss, theft or unauthorized
use of the Client's Security code (s) and account number or any failure by the Client
to receive the confirmation of an execution including the contract note for the
same; or any receipt by the Client of confirmation of an order and/or execution
which the Client did not place; or any inaccurate information in the Client's account
balances, securities position, or transaction history. In the case where the Client
notifies such loss, theft or unauthorized use of the Client's Security code (s)
password and account number to the Member, it shall suspend the use of the account
of the Client, however the Client shall be responsible and liable for all transaction
that are carried out by using the Client password. When any of the above circumstances
occur, neither the Member nor any of its officers, directors, employees, agents
or subsidiaries will have any responsibility or liability to the Client or to any
other person whose claim may arise through the Client with respect to any circumstance
described above.
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2. Password Protection
We give you a unique user name and two passwords for transaction purposes. When
you place an order we ask you for the transaction password, which authenticates
your identity from our highly secured database. The system also has a feature, which
automatically expires your transaction password in 30 days. This would mean we force
you to change your password every month for ensuring high security for all your
transactions. You can also change your password online at any time. In addition,
you can use the Log Off button located throughout the site to securely exit your
account without closing your browser. Internet Scanners and Intrusion Detection
System
The system maintains a database of attack signatures which is continuously updated
and against which it will scan all incoming traffic to detect any malicious activity
or hacking attempts into the site. In the event of a possible attack, it will terminate
that session, log the attack details and also alert the administrator.
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3. Identity Protection
Please do not reply/respond to any communication, including email, SMS or phone
call informing you that your accounts will be closed unless you provide your personal
information by responding to such communication or other email address/website/mobile
number/phone number, or any communication requiring furnishing of any information
personal or otherwise, and representing to be from Shilpa Stock Broker Pvt Ltd.
Avoid sending or furnishing personal and financial information on email. Also prior
to providing any information (financial or personal) on a website, verify the bonafides
of the website, its address and of the owners/operators of such websites. Make sure
that the URL (Uniform Resource Locator) that appears in the "address" or "location"
box on your browser window is the one you wish to access.
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4. Other Tips
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5. Here are a few other helpful hints to keep your information safe and secure:
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6. Avoid using any computer that is not your own to access your Trading or
other online account
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7. Never share your password information with others.
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8. Create passwords that are unpredictable and counterintuitive, and don't
use the same password for different accounts.
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9. Change passwords regularly.
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10. Beware of over-the-shoulder snoops while using public computers.
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11. If you suspect that your password has been stolen or used by others,
notify us immediately.
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12. If you must use a public or borrowed computer, you can marginally diminish
the risk by clearing all Temporary Internet Files and History from the browser after
you are finished (if you are using Microsoft Internet Explorer, this is done by
clicking the Tools menu, selecting Internet Options, then selecting Delete Files
from the Temporary Internet Files area and Clear History from the History area).
Note: You may not always have the freedom to delete this information from someone
else's computer, and you can't be certain if it contains spyware or viruses.
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13. Do not store passwords in a file on your PC or laptop. They are at risk
if your computer is serviced or stolen.
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14. By taking a few precautions you can avoid the most common pitfalls.
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Follow general best practices for securing any Internet-connected computer:
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15. Keep your computer up-to-date with the latest security updates.
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16. Install a firewall and anti-virus software on any laptop or PC with wireless
connectivity.
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17. While accessing your personal financial information online, you should
have a secure web connection at all times. The web site address should start with
"https://" instead of "http://" and you should see a secure symbol such as a closed
padlock or key on the status bar in the lower right part of your screen.
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18. Surveillance
Shilpa Stock Broker Pvt Ltd. has a very scientific risk
management system in place. The company has a separate surveillance and monitoring
department, where highly efficient and experienced personnel are in charge of close
monitoring of terminal operations throughout the trading hours. Each and every branch/franchisee
is under continuous watch as regards exposures, margins, timely payment of cash
and shares, turnover, mark to market profits/losses and so on. If you do not agree
to any of the terms mentioned in this agreement, you should exit the site.
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